Privacy & compliance
GDPR and
responsible use.
Understand what information enters Wush, where it goes, and which controls are available. Product features support your privacy work; they do not make a campaign or deployment automatically compliant.
Read the Privacy PolicyThis page is for informational purposes only. If you are seeking legal advice, please contact legal counsel.
Overview
Treat every
contact like
a person.
At Wush, we believe privacy is about people. This guide explains how Wush handles personal data, what we do to support your GDPR compliance efforts, and where your responsibilities come in.
Read the Privacy Policy
Your data flow
Your data flow.
Learn what information enters Wush, where it goes, and how it’s processed. We’re transparent about the data we handle so you can make informed decisions about using Wush.
Learn more about your data flowContact rights
Supporting
contact rights.
Wush provides tools and workflows to help you respond to requests from individuals, such as access, correction, or deletion. You remain responsible for fulfilling these requests within applicable timelines.
Learn more about contact rights
Shared responsibility
A clear division of responsibilities.
What Wush supports
- Account-scoped data processing
- Tools to help you manage contact data
- Guidance on handling within Wush
- Transparency about where data goes
What you manage
- Lawful basis for collecting and using data
- Consent and preference management
- Responding to individual requests
- Ensuring your campaigns comply with applicable laws
Frequently asked questions
Common questions.
Is Wush GDPR compliant?
Using Wush does not automatically make your organization or campaigns GDPR compliant. Wush provides controls that support your privacy work; your organization determines the lawful basis, notices, provider arrangements, retention, and response process appropriate to its use.
Where is my data stored?
Storage locations depend on the hosting and services configured for your Wush deployment. Your connected SMTP provider and the configured AI provider may also process data. Review the Privacy Policy and contact the team for details about your deployment.
How does Wush process personal data?
Wush uses the contact and campaign data you provide to organize audiences, prepare drafts, send approved messages, and display delivery reports. AI drafting sends the information included in that request to the configured AI provider. Sending shares recipient and message information with your SMTP provider. Campaign messages currently include an open-tracking image; open counts are approximate.
What tools help with contact rights?
Account settings provide a workspace export and account-deletion control. Contact management helps you keep records and statuses current. You remain responsible for handling individual requests across Wush and connected services. Account deletion does not recall sent emails or automatically remove every provider-held copy.
Do you share data with third parties?
Configured hosting and processing services support Wush. When you use AI drafting, request data goes to the configured AI provider. When you send email, recipient details and message content go to your connected SMTP provider. Review the Privacy Policy and your providers’ terms for the applicable processing details.
How can I learn more?
Read the Privacy Policy for Wush’s data practices and the Security page for product safeguards. Contact our team with questions about your deployment, and consult your legal adviser for advice about your organization’s obligations.
Still have questions?